Hearing Health Blog

Bluetooth Troubleshooting

November 16, 2024

Hearing Loss

Have you ever gone to answer a phone call and only heard the person in one ear? Or have you tried to make an adjustment on your hearing aid’s smartphone app only to find that one of the hearing aids is no longer connected? If so, you aren’t alone! Our staff gets calls every day regarding Bluetooth “issues”. While it is easy to assume the hearing aids are the problem, the fact is that they are likely not the issue, and the problem lies within the phone itself. Over 90% of the time that this issue arises, the simple task of clearing all apps hiding in the background on your phone, and then rebooting your phone is all that is required. So, if this happens to you, give this a try! If this doesn’t work, we are always happy to help. For instructions on how to clear apps from an iPhone, focus your phone’s camera on the QR code and it will direct you to a link for a YouTube video for help!