My hearing decline started several years ago and with the talk of more cognitive issues for people that ignore their hearing loss, I decided to get help. I received a card in the mail that took me to a hearing test by Sondra. Not only is she a physician who is very knowledgeable but also very caring and wants to make sure any questions and concerns I had were answered. I never felt pressured to buy, plus her personality put a big positive spin on things. I felt Sondra made me feel comfortable and relaxed and I look forward to working with her in the future. I highly recommend Sondra as your hearing aid specialist!