Hearing aid manufacturers, like the ones we work with, including: Oticon, Starkey, Phonak, and many more, often include warranties on each new hearing aid purchase. Warranties are a great way for the hearing aid manufacturer to give you some protection in the event of unexpected loss or damage, but there are some key details you should know. The length of these hearing aid warranties is typically just two or three years, and includes coverage for loss, damage, and repair. Repairs, including if the hearing aid has gotten wet, are typically fully covered. Loss or damage is covered, but as the patient, you must pay a deductible before your coverage kicks in. Once loss or damage coverage is used, it can only be renewed through the manufacturer or a separate hearing aid insurer.
When the warranty period on your hearing aid is close to its expiration date, we encourage our patients to come in to one of our two convenient locations and have us service and inspect the hearing aids. We often send them in to the manufacturer for a final service checkup. This is especially encouraged for all rechargeable hearing aids, in order to insure that the battery is working up to specifications. Once the manufacturer coverage has expired, patients can extend coverage through one of the companies we work with, or they can consider adding their hearing aids to their homeowner’s insurance.
Many people waive further coverage and accept the liability of potential loss or repair in the future. However, it’s important to know that you have options if you would like to extend your coverage. We encourage you to reach out to us to learn more about the extended coverage packages we offer at Adaptive Audiology. Call us today or come see us in Carroll, IA or Denison, IA and get the coverage and warranties you need for your hearing aid.